Privacy Policy

Buy with confidence from a secure online shopping site and a reputable retailer! “Virtual" customers have exactly the same rights as "real" ones! We recognise the paramount importance of security for the credit and debit card details and other information you communicate with us over the internet. Data transmissions involving sensitive information including credit card details are sent under 128-bit encryption that utilises digital certificates to provide powerful security

We are extremely protective of our valued customers, especially when it comes to processing transactions and holding personal information and have no intention of being any less vigilant when it comes to selling drinks on the Web. We treat you in the same way we would like to be treated as consumers ourselves and are committed to protecting privacy during all stages of your shopping experience at Wooden Wine Box Company. While we do obtain identifying personal information from customers, such as names, email addresses and delivery addresses, this information is only collected for the purpose of fulfilling our orders. We collect information about you in order to:-

- Process online orders

- Reply to submissions made via our "Contact Us" page

- Process our newsletter subscriptions (the option to unsubscribe remains at all times)

- Aggregate statistics about our users in terms of numbers, traffic patterns and related site information

TECHNICAL DETAILS

Information concerning card and personal details is protected using secure, password-protected servers and is buried behind firewalls. We use secure socket layers and the finest encryption systems available [specify and also include pictures] to ensure your credit card details are completely secure when you use the website. The credit card area of our web site is SSL with an up-to-date 128 bit certificate, ensuring secure transmission from your web browser to our website

All credit card details are processed via Nat West Streamline which uses Secure Socket Layers (SSL) to encrypt any data transferred between our server and theirs. The encryption process takes the characters you enter and converts them into encrypted characters that are then securely transmitted over the Internet. Once you reach the order process, you will notice a padlock appear at the bottom of your browser window. Also, the address at the top will change to begin with https://www instead of http://www indicating that you are entering a secure site:-

COOKIES

The information we collect about you includes your name, address, phone number, email address and credit/debit card details. This information is necessary for us to process your order and provide you with the best possible service. “ Cookies” are small pieces of data that are transferred to your computer's hard drive through your Web browser from our Web Server. They keep track of the contents of your case and store your user name and password. Our site uses "cookies" to store information about your use on our website. We store this information for your convenience and to save time on any future visits. If you do not wish our site to store information in this way, please set your browser software to reject "cookies" (see instructions below)

Internet Explorer users should go to the "Tools | internet Options" menu and select the tab
"Privacy", where users can set the browser to reject the use of "cookies".

Netscape users should go to the "Edit | Preferences" menu and select the category "Privacy & Security | Cookies" and disable cookies

You can obtain information about how to manage cookies at www.allaboutcookies.org

MAILING LIST

We will not send emails to you unless you have given us your consent by registering with us on the Mailing List page of our website. You can subscribe/unsubscribe easily to our newsletter and receive updates on offers and promotions. Please advise us if you would like us to remove your name from the system upon request

THIRD PARTIES

Wooden Wine Box Company uses reasonable precautions to keep the information disclosed to us secure. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. The personal information we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. You can contact us to check the information we hold about you and we will amend it accordingly if inaccuracies are found

QUESTIONS?

If you have any questions about privacy or information we hold about transactions, please feel free to email us info@woodenwinebox.co.uk

PRIVACY POLICY CHANGES

We reserve the right to make changes to our Privacy Policy without prior notice. We will use information in accordance with the Privacy Policy Statement which was in effect at the time at which the information was collected